Privacy Policy
This Privacy Policy explains how we collect, use, store and protect personal information when you use our website or services.
Last updated: 17 March 2026
VonD ("we", "our", or "us") operates the website https://vond.co.za (the "Site").
This Privacy Policy explains how we collect, use, and protect personal information when you use our website or services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
While using our Site or services, we may collect certain personally identifiable information that can be used to contact or identify you.
This may include:
• Full name
• Email address
• Phone number
• Company name
• Billing address
• IP address
• Support communication records
• Service usage data
This information may be collected through:
• website contact forms
• account registration
• service purchases
• support tickets
• system logs
2. Log Data
Like many website operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This may include:
• Internet Protocol (IP) address
• Browser type and version
• Pages visited on our website
• Time and date of visits
• Time spent on pages
• Device and operating system information
This information is used for security monitoring, analytics, and improving website performance.
4. Use of Personal Information
We may use collected information to:
• provide and maintain our services
• process service orders and invoices
• communicate with customers
• respond to support requests
• improve website performance
• send service updates or announcements
• send marketing communications where consent has been provided
You may opt out of marketing communications at any time.
5. Third-Party Services
VonD may use third-party providers to assist in delivering services.
These may include:
• hosting providers
• payment processors
• email providers
• analytics services
• cloud infrastructure providers
These third parties may have access to personal information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
6. Data Security
The security of personal information is important to us.
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
• provide services
• comply with legal obligations
• resolve disputes
• enforce agreements
Certain records such as invoices and financial transactions may be retained for accounting and regulatory purposes.
8. Your Rights
In accordance with the Protection of Personal Information Act (POPIA) of South Africa, you have the right to:
• request access to your personal information
• request correction of inaccurate information
• request deletion of personal information where applicable
• object to certain data processing activities
Requests may be submitted using the contact details below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will become effective immediately upon publication.
Continued use of our website or services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us.
Email: support@vond.co.za
Accounts: accounts@vond.co.za
Website: https://vond.co.za